Frequently Asked Questions (FAQs)

We have tried to address the questions that we are asked most frequently on this page, but please do not hesitate to get in touch with us if your questions are not all answered here. You can reach us at support@mathup.ca or by contacting your Rubicon sales representative.

Technical Questions and Logging On

Which operating systems, devices, and browsers are best used for MathUP?

MathUP is a browser-based resource that has been optimized for use with Google Chrome, Firefox, and Safari. MathUP is not optimized for Internet Explorer or Edge, so you may encounter challenges if you try to access MathUP on these browsers.

I have purchased a licence for MathUP, but I keep getting an error message that says “Invalid Token” when I click on my welcome email. What does this mean?

The link included in the invitation email is active only until its initial use. Once you have clicked on the link, it will expire. Clicking on this link again is what causes you to receive the “Invalid Token” message. As you are already in our system, please clear your cache and refresh your browser before going directly to www.mathup.ca (Ontario users) or nat.mathup.ca (National users), where you can click the “Log In” button at the top right corner of the page.

If you do not remember your password or if you did not set one up, simply type in the email address associated with your account and select “Forgot Password?” to create a new password.

How do I reset my password?

If you ever need to change your password, simply click the “Forgot Password?” button on the Log In page and follow the prompts.

MathUP Classroom

How much is a MathUP Classroom licence?

To find out more about pricing for MathUP Classroom, please contact your Rubicon sales representative. You can find your sales representative by clicking here.

How can I purchase a MathUP Classroom licence?

Please contact your Rubicon sales representative to purchase a licence for MathUP Classroom. You can find your sales representative by clicking here.

Is a MathUP Classroom licence an annual subscription?

No, a MathUP Classroom licence is an individual, one-time purchase.

How many people can access a MathUP Classroom account at the same time?

A MathUP Classroom licence is a single-user licence. Sharing a licence is against the terms and conditions of the resource.

Why are there different editions of MathUP Classroom?

We have developed two MathUP editions in order to meet the different curriculum requirements of provincial and territorial jurisdictions in Canada.

  1. The Ontario Edition covers all the Ontario Ministry curriculum expectations.
  2. The National Edition meets the curriculum requirements of BC and Western, Northern, and Atlantic Canada.

Note: The curriculum for each Western, Northern, and Atlantic jurisdiction is currently based on the Western and Northern Canadian Protocol (WNCP) Curriculum Framework, 2006.

What kind of resource is MathUP Classroom? Can it be used by both teachers and students?

MathUP Classroom is a comprehensive online resource that provides professional learning in mathematics for teachers, while meeting all curriculum requirements via lessons and activities that can be shared digitally with students.

Marian Small wrote MathUP to help teachers improve their knowledge of mathematical content and understanding of concepts and ideas so that they can do the following:

  • become more skilful in working with math content
  • teach and assess with intention
  • ask rich questions
  • know what to look for
  • consolidate student learning
  • help all students to improve their learning and achieve
    success

Does MathUP Classroom cover the entire math curriculum?

Ontario Edition: All the Ontario curriculum expectations are covered in the three-part lessons provided for each grade level. MathUP is designed to help you meet both the spirit and content of the curriculum as well as align with other ministry initiatives such as Growing Success.

National Edition: Currently, MathUP Classroom covers the majority of curriculum requirements in BC and Western, Northern, and Atlantic jurisdictions via three-part lessons and additional activities. As this edition is still under development, you can expect to see ongoing updates that will address a few remaining gaps.

I already have the Open Questions for the Three-Part Lesson books. Are the questions from these books also included in MathUP Classroom?

The questions included in the Open Questions books are not duplicated in MathUP Classroom. MathUP Classroom does contain open questions, so you may see some similar types of questions, but there is no duplication.

You can use the questions in the Open Questions books for additional practice, to differentiate learning, or to use as models to create your own questions and lessons.

MathUP School

How much is a MathUP School licence?

To find out more about pricing for MathUP Classroom, please contact your Rubicon sales representative. You can find your sales representative by clicking here.

How do I purchase a MathUP School licence?

Please contact your Rubicon sales representative to purchase a licence for MathUP School. You can find your sales representative by clicking here.

Is a MathUP licence an annual subscription?

No, a MathUP School licence is a one-time purchase.

Is MathUP School a site licence for MathUP Classroom?

No, these are two distinct resources. MathUP School is a resource for instructional leaders to achieve whole-school improvement in mathematics. MathUP Classroom is a teacher professional learning resource that is designed for classroom use with students.

Is MathUP School a teacher resource?

MathUP School is a resource for principals or instructional leaders to build a successful math culture across the entire school. The principal will share content from MathUP School with teachers, but the primary users of this resource are principals or instructional leaders in a school.

Are there different editions of MathUP School?

MathUP School is a national resource, so there is only one edition of this product.

How many people can access a MathUP School account at the same time?

One MathUP School licence allows for the principal or instructional leader in a school and up to two support staff to access the resource.